Your satisfaction is important to us.  If you are dissatisfied with your order for any reason, you can return your items for a prompt exchange. Refunds will be in the form of a credit redeemable on your next purchase. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred. Please  call us at 985-871-0457 or email us at dpierson@davidpiersonjewelry.com.  Return your package via US Postal Service using an insured, traceable method to the address below. DAVID PIERSON DESIGNS 226 LEE LANE, COVINGTON, LOUSIANA 70433